| We live in a crazy world, don't we? Everyone races | | | | categorized as "spam" (unsolicited correspondence |
| around day-to-day, each with their own agenda, and | | | | from parties with whom you have no relationship) |
| everyone's day is packed with persuasive | | | | because you initiated the relationship (based on their |
| advertisements, junk mail, email spam, TV | | | | invitation) by sending your original message. |
| commercials, and sales pitches. Wouldn't it be nice to | | | | A few points to ponder as we continue: |
| just get the information you want, rather than to | | | | - If you have ever used your cell phone to vote on a |
| have a bunch of useless propaganda forced upon | | | | contestant in a televised singing contest, dance |
| you? | | | | contest, talent show, or reality TV game, your cell |
| Welcome to the world of Text Message Marketing. | | | | phone information was "harvested" and added to |
| It's "advertisement on demand." The best part about | | | | someone's database. |
| it: it's not on the demand of the vendor; it's on the | | | | - If you have ever responded to an add that says |
| demand of the CUSTOMER. | | | | "text the word (whatever) to (phone number)", then |
| As you probably are aware, there are businesses and | | | | you were added to a text message mailing list as |
| agencies whose whole purpose in life is to collect | | | | you received the information you requested. |
| information on consumers and then sell it to | | | | - Text messaging (and its associated abbreviated |
| advertisers for very targeted promotions. That's | | | | language) has become a BILLION dollar industry. It is |
| NOT what we're talking about here. (Personally, I find | | | | effective enough that TV commercials now joke |
| that kind of advertisement invasive and offensive.) | | | | about it by having actors speak in the cryptic |
| Instead, Text Message Marketing is a systemized | | | | abbreviations while the translations appear as subtitles |
| way of inviting customers (and potential customers) | | | | on the bottom of the screen. Why? Because millions |
| to request information from you, and you can create | | | | of people do it nowadays (which sadly explains why |
| a mailing list of people who remain interested in what | | | | kids can't spell correctly anymore.) LOL ("laugh out |
| you offer once they've received the information you | | | | loud"... see what I mean?) |
| deliver. They can opt-out at any time. You don't have | | | | Usually this technology is insanely expensive for the |
| to pay high prices to advertise. You can reward your | | | | small- to medium-sized business to use, but some |
| customers with discounts and coupons for their | | | | companies that provide the TMM services have |
| loyalty. Also, YOU own the information and your | | | | become wise to the untapped small business market, |
| customers will be thankful that you keep their data | | | | and now offer "shared" access to TMM |
| private, without exploiting them by embracing mailing | | | | advertisement at less than the cost of a small |
| list suppliers, telemarketers, etc. Text Message | | | | newspaper ad! And the monthly expenses? About |
| Marketing is the perfect win-win. It's big, and it's | | | | the cost of a decent meal these days! If you take |
| getting bigger! | | | | advantage of this technology (which is INCREDIBLY |
| If the scenario were something as trendy and quick | | | | simple to use) while it is still relatively young, you can |
| as casting your vote for a contestant in a singing | | | | conceivably increase your customer base without |
| competition, you probably felt empowered by | | | | invading their privacy, becoming a nuisance, or |
| sending your text message vote to the show to be | | | | offending them. Most companies are still waking up to |
| tallied. There were actually a few more things that | | | | the idea, while the few that are acting upon it find |
| went on (behind the scenes) that were invisible to | | | | themselves ahead of the pack. |
| you when you hit the "send" button. By sending your | | | | Right now, you're probably either thinking, "Wow, |
| text message, you participated in an "incoming ad" | | | | that's a cool way to market to your customers." or |
| campaign for whatever company sponsored (or paid | | | | "Wow, that's REALLY annoying and I'd hate to get |
| for) the text message vote/call. You see, text | | | | on someone's text message mailing list." Well, both |
| message marketing is not about the simple sharing of | | | | thoughts would be pretty accurate. Text messaging |
| information. It is about adding to customer mailing lists | | | | is the fastest growing trend in advertisement, but it |
| and expanding your distribution. It's done through | | | | can also be one of the most irritating! If you envision |
| technology that collects and "warehouses" data for | | | | the nightmare of having your phone ring in the middle |
| future advertisement. | | | | of business meetings and getting hundreds of junk |
| When your text message was received by the TMM | | | | mails per day, you're not alone. That's what most |
| service, your cell phone number was saved in a | | | | people think of when they hear about text |
| database while the automatic reply (confirming your | | | | messaging. But that's not how effective text |
| message) was sent to you. Pretty sneaky, don't you | | | | message marketing works! |
| think? | | | | Here is the dilemma: You want to be able to reach as |
| With the "incoming ad" campaign completed, a Text | | | | many people as possible, but if your customers get |
| Message Marketing service can then use the | | | | angry with you, you'll lose them to someone else. |
| collection of everyone's cell phone numbers to send | | | | (And they may give you some negative |
| "outgoing ad" campaigns. What's that? Well, by | | | | word-of-mouth advertising.) To be effective using |
| texting the database of people who have sent | | | | this method of advertising, you must be responsible |
| messages and votes, the TMM service can keep | | | | AND find a balance. So what do you do? Two simple |
| people updated with new product information, new | | | | things: |
| book releases, links to newsletters, or anything else | | | | 1) Do not send anything to your customers unless |
| under the sun. By sending your original text message, | | | | you have something important to say to them! |
| you became a "subscriber" to the TMM service for | | | | 2) Allow them to Opt-Out of receiving any additional |
| future textings. You can opt-out at any time, but the | | | | messages from you! |
| messages you receive in return are not officially | | | | |