Im – the Newest Trend in Business Communication

 of unauthorized use, hacker or virus threats.
Instant messaging is the fastest developingHowever, a solution has also been found to this
communication tool, and businesses solve issues toproblem – specialized corporate instant
make it work in the corporate environmentmessengers have been created to better meet the
When it comes to discussing free public Internetsecurity needs of small businesses and large
applications, there is no doubt that instant messagingcorporations alike.
(IM) has been one of the biggest phenomena thatOne of the best developed corporate IM is the
have gained widespread popularity and are greatlyspecial solution offered by the company Brosix.
enjoyed by users. In 2005, 80% of Internet usersBrosix was founded in 2006 to develop simple,
made use of IM, and the figures keep rising.easy-to-use, secure communication tools for home
According to a recent survey of IM trends in theand enterprises. The aim of the company is to
USA, conducted by AOL, 30% of people preferprovide to organizations innovative secure instant
instant messaging to phone calls, and 40% makemessaging and other Internet technologies without
bigger use of it than they do of e-mails.making substantial investments in hardware, software
The popularity of IM solutions is not limited to USAand infrastructure.
alone. While the technology is very popular inSo, how does the Brosix instant messenger solve
Northern America and Europe, recent reports suggestfirms’ security issues? It allows clients to create
that IM usage has also been rapidly growing intheir own business instant messaging networks and
developing economies like China. The number oforganize a complete user selection, which can be
registered IM users in the country reached 900 millionmanaged through an online control panel.
in the beginning of 2007.Customers get their own private network hosted on
Business has not remained unaffected by the newthe Brosix servers, and can easily manage it via a
trend. Almost half of all big international companiesweb-based Administration Console and have full
are using some form of instant messaging for theircontrol on users, contact lists, block users, etc. By
daily communication, and it has to be admitted thathaving a private network, customers can be sure
IM is now a serious corporate IT issue. The reason isthat only authorized users within that network
clear – instant messaging is faster than e-mail;request their messages, file transfers and chat
you can check whether the other person is onlinesessions. Last, but not least, Brosix encrypts all the
and thus avoids a time-wasting e-mail or phone lag.traffic with a 256-bit key. Instant messages, file
IM can also reduce meeting costs within a companytransfers, voice/video/text chats, etc. are encrypted
by connecting geographically separate employees byand only the recipient users can decrypt and use/see
low-cost instant interaction. Employees can use it tothem.
exchange information or work together, without theIt is therefore clear that business can find and does
need of organizing or holding meetings.actually find ways to make place for IM in the highly
The only problem that occurs in the use of IM at thesensitive business environment. IM has gone
workplace is security. When using a free public IMcorporate, and aims to stay so.
such as ICQ or MSN, companies cannot be protected