Txtlocal Review - Corporate & Business SMS to connect with your audience

Who are Txtlocal Ltd?real pleasure to use and we managed to set up and
Txtlocal, started in 2004, has quickly grown tosend our first campaign in under 15 minutes. It is easy
become one of the UK’s leading bulk SMSto see why they have grown so quickly over such a
marketing services with over 40000 business clients.short time to become a dominant force in the
Their service includes providing business SMS textindustry.
marketing and communications for all sizes ofPricing
business, including many major global brands. TheirTexts are referred to as ‘credits’ and are
client base includes Sainsbury’s, Castrol,sold in non-expiring bundles ranging from 100 to
L’Oreal, Subway, Toyota, Nationwide, Axa and100,000 and we found pricing to be competitive. The
Domino’s Pizza to name a few. They havecredits are automatically deducted from your balance
clients both large and small in almost every industryas they are used and you can always see how many
– from supermarkets to casino’s,you have left in the interface. This pay as you go
government, insurance, hairdresser’s, restaurantssystem is a great way of keeping you in control of
and newsagents.your budget whilst being easily scalable with your
What do they offer?business. You can set up a dedicated inbound number
Txtlocal offer a free account online and we managedfor 2-way SMS which has a very competitive £35
to sign up in under 2 minutes. Simply enter a fewmonthly fee. A dedicated business SMS short code
details and a confirmation pin is sent to your mobilecan be purchased from only £25 a month. You can
phone which you then use to activate your account.set up the sending and receiving of MMS messages
We received 10 free credits to trial the service whichand premium SMS short codes too for very
were very useful to have a play around with. Insidereasonable prices.
our account we had access to a range of facilitiesCustomer service
which included setting up auto-responders, importingWe were overwhelmed by the first-class support
our customer database into the system and creatingoffered by Txtlocal and any questions we had were
different groups for different types of client. We hadquickly answered by email, on the forum and over
use of an email to SMS gateway, forwarding ofthe phone. The staff were very friendly and happy
business SMS to our emails and sending SMS via emailto answer even basic questions we had. There is full
which was really handy. If you want to integratedocumentation on all parts of the service available to
SMS into your own website and use it in applicationsdownload with detailed explanations on how to use
there is a feature-rich API which extends thethe software. The instructional videos on the site
functionality immeasurably. We even had use of awere really helpful and provided a simple visual
keyword on a shared number where prospects couldexplanation which we could implement straight away.
text in the word, say ‘skiing’ andOverall
automatically join one of our groups.Txtlocal provide a powerful and versatile platform for
User experiencebusinesses to market, communicate and/or create
One thing that stood out about Txtlocal from otherincome from. From the user-friendly interface and
competitors offerings and that was the extremelyfeature-rich software to the exceptional customer
user-friendly and intuitive interface they have. Theservice, we found the whole experience to be very
layout is clear and crisp, everything is where youempowering. Txtlocal also received a PC Pro
expect it would be and navigating the interface isRecommended award as their SMS service of choice
quick and effortless. You don’t have to bewhich just reinforces our assessment that they are a
technically minded to understand the software, it is agreat choice of SMS provider.